Cookie Policy

Last updated: 1 July 2026

This Cookie Policy explains how Lucky Fours London (“we”, “our”, or “us”) uses cookies and similar technologies on our website.

This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website.

Cookies help websites function properly, remember your preferences, improve your browsing experience, understand how visitors use the website, and, where permitted, support marketing and advertising.

Cookies may be placed by us directly or by third-party service providers we use, such as payment providers, analytics tools, advertising platforms, or e-commerce technology providers.

2. Types of Cookies We Use

We may use the following types of cookies on our website:

Strictly Necessary Cookies

These cookies are required for our website to function properly. They allow essential features such as:

  • Shopping cart functionality;
  • Checkout and payment processing;
  • Login and account access;
  • Website security;
  • Fraud prevention;
  • Remembering your cookie consent choices.

These cookies are always active because the website cannot operate properly without them.

Functional Cookies

Functional cookies help improve your experience by remembering preferences such as:

  • Language;
  • Region;
  • Currency;
  • Recently viewed products;
  • Display preferences.

These cookies are only used where permitted by law and, where required, with your consent.

Analytics Cookies

Analytics cookies help us understand how visitors use our website so we can improve our store, product pages, navigation, and customer experience.

These cookies may collect information such as:

  • Pages visited;
  • Time spent on the website;
  • Referral source;
  • Device and browser information;
  • General website usage patterns.

Where required by law, analytics cookies are only used with your consent.

Marketing Cookies

Marketing cookies may be used to personalise advertisements, measure advertising performance, and understand how customers interact with our marketing.

These cookies may be used by platforms such as Google, Meta, or other advertising partners.

Where required by law, marketing cookies are only used with your consent.

3. Third-Party Cookies

Some cookies on our website may be placed by third-party services we use to operate and improve our store.

These may include:

  • E-commerce platform and website technology providers;
  • Payment service providers;
  • Shipping and tracking tools;
  • Analytics providers;
  • Advertising and marketing platforms;
  • Customer support or email service providers.

These third parties may process information according to their own privacy and cookie policies.

We do not control third-party cookies directly, but we choose service providers that support our website operations, customer experience, analytics, advertising, and security.

4. Cookie Consent

When you first visit our website, you may see a cookie banner that allows you to accept, reject, or manage non-essential cookies.

Strictly necessary cookies are always active.

Functional, analytics, and marketing cookies are only used where permitted by law and, where required, after you have given consent.

You can change or withdraw your cookie preferences at any time through the cookie banner or cookie settings tool, where available.

5. Managing Cookies in Your Browser

You can also manage or delete cookies through your browser settings.

Most browsers allow you to:

  • View which cookies are stored;
  • Delete cookies;
  • Block cookies from specific websites;
  • Block all cookies;
  • Clear cookies when you close the browser.

Please note that disabling strictly necessary cookies may affect the functionality of our website. For example, your shopping cart, checkout, login, or payment process may not work properly.

6. How Long Cookies Stay on Your Device

Cookies may be either session cookies or persistent cookies.

Session cookies are deleted when you close your browser.

Persistent cookies remain on your device for a set period or until you delete them manually.

The exact duration depends on the cookie type and the service provider placing the cookie.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, cookie usage, service providers, business operations, or legal requirements.

When we update this policy, we will change the “Last updated” date at the top of this page.

8. Who We Are

Lucky Fours London is a brand operated by Outlight Systems, registered in the Netherlands.

Brand name:
Lucky Fours London

Operating company / Legal owner:
Outlight Systems

Registered office:
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands

Dutch Chamber of Commerce number (KvK):
42045311

VAT number:
NL869455904B01

9. Contact Us

For questions about this Cookie Policy, privacy, or how we use cookies, please contact us:

Email:
support@luckyfours-london.com

Postal address:
Outlight Systems / Lucky Fours London
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands

Customer service hours:
Monday – Friday: 09:00 – 17:00 GMT/BST
Saturday – Sunday: 09:00 – 13:00 GMT/BST

Average response time:
Within 24 hours on business days.